A mail in service simply means that customers can ship their device to our repair shop for us to fix. Clients can chose the services they need and ship their device from anywhere across the country. Our same day turn around ensures that customers are not without their mobile devices for long. After a few days, the item is back home fixed and working like brand new.
No matter where our clients are located, they have access to professional services from a distance. This is perhaps the most appealing aspect of the main in service. Especially with older Samsung Galaxy models, it can be hard to find compatible replacement parts and experienced technicians. With our service center, we can provide the same high quality repairs to individuals across the country.
Because we pride ourselves on strong customer service and professional repair, we use high-grade equipment. We only use OEM quality parts for replacements. This guarantees compatibility and long lasting repair. We also offer a standard 90-day warranty to cover our work. Additionally, mail in service customers typically save around 30 dollars on their repair and replacements. Mail in services are a quick and cost effective option for Samsung Galaxy owners.
Before sending in the broken or damaged Samsung Galaxy device, make a note of all malfunctions. We will need you to accurately describe the issues so we can better fix the problem. Ultimately, the customer has complete control over which repairs and replacements get done. We will only charge the client for the authorized repairs we perform. Should the customer wish to change his or her mind about repairing the phone, we can ship it back to the return address. We fix all damaged phones and tablets with OEM quality parts and provide warranties for our work.
Our mail in service center covers these repairs and replacements.
When sending us your Samsung Galaxy phone or tablet, it is important to package the device carefully so as to prevent further damage during the shipping process. We are not responsible for any damage that occurs when the package ships from the customer’s home to our repair shop. While we can likely repair any harm that might occur, the extra charge can be avoided by properly padding the parcel.
Suggested Packaging Materials:
Many of these materials are available in your home or at your local shopping center. Be sure to secure the device so it cannot move around excessively during travel. Additionally, use strong tape to seal the box edges firmly. Use appropriate postage and address the package to our local repair shop.
Once we receive your Samsung Galaxy phone or tablet, most repairs will take less than an hour to complete. The expected repair time for water damage depends on the extent of the functionality impairment.
We will fix broken phones and tablets within 24 hours of receiving the devices. Afterwards, we will send the items back to the customer via priority shipping. Generally, clients receive their items within 1-3 days after repair work is completed. This shipping option is included in the price. Faster shipping methods are available, but the customer must pay an additional fee for expedited travel.
The standard priority shipping fees are included in the repair pricing. However, we do not cover the shipping costs for items we do not fix. If the customer chooses the wrong service or the damage is not explained properly, the customer may decide that he or she does not want to fix the Samsung Galaxy phone or tablet. In this case, the client will have to pay the cost of return shipping.